Monday, May 20, 2019

@Mikkellernyc Beer Here Delivery Service



Q: What is Beer Here?


A: Beer Here is pretty simple, it's beer delivery from our brewery to your door.

Q: What areas do you deliver beer to & what are the delivery requirements?


A: We currently deliver to New York City and Nassau County, Long Island. Because we are delivering alcohol, you must be 21+ to order beer and receive delivery.

Q: When is my beer delivered?


A: We deliver twice a week and you can choose your delivery date. Our delivery days and times are:
1. Wednesdays from 5pm to 10pm
2. Sundays from 10am to 3pm
Upon checkout you can select which delivery slot works best for you.

Q: Is there a delivery cutoff?


A: Delivery cutoffs are 72 hrs before the next delivery day/ time:
  • The cutoff for a Wednesday (5pm - 10pm) delivery is Sunday at 5pm. 
  • The cutoff for a Sunday (10am - 3pm) is Thursday at 10am

Q: Can deliveries be left with a doorman?


A: Yes. We ask that you please give your doorman a heads up.

Q: Can I request a specific delivery time?


A: Unfortunately, we cannot take requests on specific times for orders under 10 cases. However choose which of our 2 delivery days works best for you (see question 3 for more details).
If you would like to order 10 or more cases, please contact shop@mikkellernyc.com and we can coordinate a drop-off time.

Q: How will I know that my delivery has arrived?


A: Our delivery drivers will give you a call to let you know if it has been left with a doorman, or will greet you with a smile if you receive it personally.

Q: If I ordered beer and realize that I will not be home during the delivery time what can I do? 


A: Please email us at shop@mikkellernyc.com as soon as you know you will not be home. We are more than happy to accomodate rescheduling to a different date.

Q: What happens if I ordered beer and I was not home during the time of delivery?


A: If Beer Here delivery is attempted during the window and you are not available, the beer will be dropped back off at the brewery (123-01 Roosevelt Ave, Flushing NY 11368). We ask that you please reach out to us before coming to pick up an order.
If you would like to have a delivery reattempted, we will charge you an additional $4.99 for the redelivery.

Q: Can I pick up my delivery in the taproom?


A: Yes! Your order will be available for pick up the Saturday following your expected delivery date. Please note that the delivery fee will not be refunded.

You can order here.

Mikkeller NYC is the host and Sponsor of the QBC's Lunch with Keith Hernandez on Saturday June 15th. For tickets and info, click here.

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