FOUR POINTS FLUSHING.

Four Points Flushing. The Official Hotel of the Queens Baseball Convention and The MediaGoon.com

Friday, September 13, 2024

Mets Ticket Rep Annoyed Me.

 


 I haven't heard from a Mets ticket rep in probably a year and a half. I made the mistake of wanting to find out what the Mets new flex plan actually has to really offer and not the vagueness the graphics that were presented in the email/website. I did this for the blog and maybe to dip my toes back into a plan. I got a call from the rep and you can tell he didn't have a hard script like one of those scam telemarketers that try to get your personal info but he did have bullet points. 1) Try to connect with the customer about their fandom by telling them some personal anecdotes about you fandom and then listen to them about how they became fans. 2) Try to get them down to the ballpark for a tour. 3) Tour doesn't work? Try getting them on a zoom call to try to figure out what membership is best for them. 4) Hard sell.

I have heard all this before over the ears. When I told him about what I do with and the QBC he was confused. He didn't know if I was trying to get the Mets to advertise the plans on my site or whatever it was that he thought. I had to explain it to him that I had a few minutes on the phone to try to "sell" me what's so great about this plan so I can relay it to other Mets fans and maybe even get him some sales that way. He just didn't get it. He kept trying to insist on meeting me to show me the ballpark. I probably know it just as well as he does and don't need a tour. I just wanted information. I told him I work an average of 80 hrs a week in the film business and can't leave set. "Not even for a little bit?" Nope. I told him to email me his info and something shook loose I'd let him know and if not I'll go in and meet him the 22nd the next time I had tickets for a game.
What does he do? Calls me when I am on set with a whole bunch of folks around me and I told him I couldn't talk. He then tries to go into I'll brief. He was brief all right. I hung up on him and then sent an email to him telling him how when someone says that they can't talk that doesn't mean for you to press on with you sales pitch to try to get me to zoom or tour the ballpark. All this did was make me not want to deal with him to which I sent an email to him telling that fact and also telling him not to contact me again, which he did anyway in a response email.
More things change with the Mets, more that stays the same.

1 comment:

Anonymous said...

Other teams including the Yankees sell their season plans online. The Mets make you talk to one of their reps. A complete turnoff.

I was talked down to last week by a young woman season rep almost young enough to be my granddaughter.

Attendance is way down. The way the Mets ticket reps carry themselves is part of the reason.